Privacy Policy & Tracking Disclosures

This Privacy Policy and Advertising Disclosure takes effect on 2026-10-17. It governs the handling of personal data, browser storage, communication logs, and paid advertising attribution across all interactions with liamshandymanservices.us.

We operate as a direct residential trade contractor. This document establishes full transparency regarding what information is gathered when you submit a project inquiry, engage our web-based chat desk, or arrive via our marketing campaigns on Google, Microsoft Bing, and Meta.

The data controller responsible for the processing of personal data collected under this policy is:

Liamshandymanservices, trading at liamshandymanservices.us
Operating address: 5 VERONICA LN, WEYMOUTH, MA 02189, WEYMOUTH, MA, United States
Direct Telephone: (339) 201-1993
Administrative Contact: [email protected]
Principal & Operator: Liam Donald McNeil (Liam's Handyman Services LLC / DBA LHS Construction).

We collect only the information necessary to schedule trade estimates, evaluate building conditions, coordinate van dispatch, and track ad campaign efficacy. Specifically:

• Inquiry Form Data (buhiabe.php): Full legal or property owner name (name), contact telephone number (phone), email address (email), Massachusetts job site physical address (address), category of carpentry work (kind), problem description and notes (notes), dimensional specifications or rough door opening notes (spec), and affirmative consent record (consent).
• Automated Transmission Metadata: Your IP address, browser user-agent string, referring URL, timestamp of form rendering (ts), and submission delivery timestamp.
• Support Chat Desk Data (budib9b.php): Full text transcripts of inquiries entered into our direct chat window, combined with a session token stored locally in your browser storage so you can review message replies.
• Consent State Records: Your affirmative choice to allow or deny optional storage, preserved in your browser under the key site_consent_v2.
• Advertising Click Identifiers: Inbound query strings passed by paid search engines and social platforms, specifically gclid, msclkid, and fbclid.
• No Financial or Account Data: We host no user accounts, store no passwords, and process no credit card or payment transactions on this domain. The site is inquiry-only.

We process the data categories defined above strictly for the following business purposes:

• Trade Inquiry Evaluation & Dispatch: Estimating required carpentry labor hours, materials needed, travel distance from our Weymouth shop, and scheduling 4-hour or 8-hour sessions.
• Direct Homeowner Communication: Responding via telephone or email to confirm structural measurements, inspect moisture damage, or provide written non-binding rate estimates.
• Advertising Measurement & Platform Attribution: Verifying whether paid search clicks from Weymouth, Quincy, or Braintree residents result in valid repair inquiries, preventing wasted advertising spend.
• Site Security & Bot Defense: Monitoring automated submission spam, preventing brute-force abuse of buhiabe.php, and verifying honeypot field integrity (office and site).

Under applicable United States and European data protection standards, we process your information under the following defined legal bases:

This website is a live destination for paid promotional advertising campaigns. We actively purchase keyword traffic through google ads, microsoft advertising, and Meta Ads to reach homeowners in Weymouth and South Shore Massachusetts communities.

The specific platforms that direct traffic to this website include:

• Google Ads: Powered by Google LLC. When you click an advertisement for our carpentry services, Google appends a unique parameter known as gclid (Google Click Identifier) to the destination URL. This string allows Google Ads conversion measurement to correlate your visit with our campaign keywords without revealing your personal identity.
• Microsoft Advertising: Powered by Microsoft Ireland Operations Ltd / Microsoft Corporation. Traffic arriving through Bing search ads carries the msclkid (Microsoft Click Identifier) parameter in the query string to verify ad effectiveness.
• Meta Ads: Powered by Meta Platforms Ireland Ltd / Meta Platforms, Inc. Where promotional campaigns run on Facebook or Instagram, Meta appends the fbclid (Meta Click Identifier) query parameter.

We make zero claim that Google Ads, Microsoft Advertising, or Meta have endorsed, reviewed, verified, or approved our trade operations. Click identifiers are used strictly for technical conversion measurement.

To respect your privacy preferences and comply with international standards, this site implements Google Consent Mode v2 natively.

By default, upon your arrival at liamshandymanservices.us, four distinct platform storage permissions are set strictly to denied:

• ad_storage: Held denied until you affirmatively accept optional storage.
• ad_user_data: Held denied until you affirmatively accept optional storage.
• ad_personalization: Held denied until you affirmatively accept optional storage.
• analytics_storage: Held denied until you affirmatively accept optional storage.

Only when a visitor clicks "Allow Storage" in our consent banner do these four signals transition to granted. If you select "Deny Optional", or if you subsequently reset your preferences using the "Cookie Settings" link in the footer, all four signals are immediately set back to denied, and analytical or advertising scripts are blocked from writing or reading persistent client storage.

We share personal information only with vetted technical service providers acting on our strict instructions under written data processing agreements:

• Google LLC / Google Ireland Ltd: Advertising conversion infrastructure and Google Ads tag processing. Subject to the Google Privacy Policy.
• Microsoft Ireland Operations Ltd: Microsoft Advertising delivery, conversion tracking, and Bing campaign attribution. For full details on Microsoft's data management practices, consult the official privacy.microsoft.com statement.
• Meta Platforms Ireland Ltd / Meta Platforms, Inc.: Campaign attribution, ad measurement, and campaign delivery for Meta Ads.
• Web Hosting & Server Infrastructure Provider: Dedicated cloud server infrastructure hosting our static files, PHP endpoints, and inquiry database. Processes IP addresses and raw HTTP requests.
• Transactional Email Relay Provider: Secure SMTP relay service that securely transmits submitted inquiry notifications from buhiabe.php directly to the operator's private inbox.

Our primary servers and physical contracting operations are based in Massachusetts in the United States. If you access our website from outside the United States, including from the European Economic Area or the United Kingdom, your data will be transmitted to and stored on servers located in the United States.

We ensure all cross-border transmissions comply with international transfer regulations by partnering exclusively with ad platforms and cloud infrastructure providers certified under the EU-U.S. Data Privacy Framework or bound by European Commission Standard Contractual Clauses (SCCs).

We reject vague statements regarding data storage. Personal information is retained for defined operational intervals, after which it is systematically purged:

• Work Scope Enquiries & Email Records: Retained for exactly 24 months following submission to maintain records of site conditions, estimates provided, and Massachusetts HIC contract audit trails.
• Support Chat Desk Transcripts: Retained for exactly 12 months from the date of the last exchange.
• Web Server Access & Security Logs: Retained for exactly 30 days to monitor server health, trace potential application faults, and detect malicious scraping.
• Consent Choice Records: Preserved in the visitor's local browser storage under site_consent_v2 for exactly 12 months, after which the banner prompts for renewal.

We apply technical and procedural controls to protect data from accidental destruction, unauthorized disclosure, or malicious tampering:

All website traffic is encrypted in transit using Transport Layer Security (TLS 1.3). Form endpoints employ server-side input sanitization, automated rate limiting, hidden honeypots (office and site) to filter automated bots, and restricted administrative permissions. Physical access to administrative email inboxes is secured via mandatory two-factor authentication.

For individuals residing in the European Economic Area, the General Data Protection Regulation (gdpr) grants specific statutory rights:

• Right of Access: You may request a verified copy of all personal records we hold regarding your inquiries.
• Right to Rectification: You may request that incorrect or outdated property addresses, contact numbers, or project scopes be corrected.
• Right to Erasure ("Right to be Forgotten"): You may demand the permanent deletion of your inquiry records and chat logs.
• Right to Restriction: You may request that we temporarily suspend the processing of your data while a dispute is resolved.
• Right to Data Portability: You may request your submitted data in a structured, commonly used, and machine-readable format.
• Right to Object: You may object at any time to the processing of your data for advertising attribution.
• Right to Withdraw Consent: Where processing relies on consent, you may withdraw it immediately using our Cookie Settings controls.

Residents of California and other states with statutory consumer privacy frameworks enjoy specific protections under the California Consumer Privacy Act as amended by the California Privacy Rights Act (ccpa):

• Notice at Collection: We inform you of the categories of data collected and their specific operational purposes at or before collection.
• Right to Know & Delete: You have the right to know the specific pieces of information we have collected and request their deletion.
• No Sale or Sharing of Personal Data: We do not sell your personal data for monetary consideration. We do not share your personal information with data brokers. Any cross-context behavioral advertising tags are subject to your opt-out rights.
• Non-Discrimination: We will never deny service, adjust labor rates, or alter the quality of our craftsmanship because you exercised any statutory privacy right.